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SHOPPING ONLINE

  • How to Shop Online?

    Shopping Online

    Please browse our online product catalogue to make your purchase.

    Step 1

    If you would like to purchase an item, click on “shop now.” You can then add this item to the cart and continue shopping or proceed to checkout.

    Step 2

    If you would like to checkout, please confirm the quantity you wish to purchase and click on the ”checkout” link underneath your order. You will then be required to sign into your account with us or create a new account. After you have signed in, you will be asked to provide us with your billing and delivery details.

    Step 3

    Once you have filled in your billing and delivery information, you will be required to make the payment for your order. Your order will be immediately processed online. A confirmation email will be sent to you.

  • Browser Requirements

    To ensure the best browsing experience, we recommend:

    • 1) Microsoft Internet Explorer 7.0 or higher (PC)
    • 2) Firefox 3.6 or higher (PC or Mac)
    • 3) Safari 4 or higher (Mac)
    • 4) Google Chrome 9 or higher

    If you are currently using an older version of the browser, or any other browser not included in the list above, you may experience technical issues while logging onto the website, or sending your query.

     

     

  • Online Security

    All transactions at Biotique are protected by SSL (Secure Sockets Layer) and Secure Data Encryption using a 1024-bit process. Any information you enter when transacting with Biotique is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties to ensure that the best security practices are adopted by major online vendors where all payments are processed in real-time for your protection and immediate peace of mind.

    You can tell your browser is in secure mode at “Checkout” by looking for the padlock icon in the bottom corner or at the end of the address bar of your browser window.

    What is a CVV/CVC?

    The Credit Verification Value or CVV or the Credit Validation Code or CVC is an important security feature that further reduces the risk of Internet fraud. This number never appears on sales receipts or billing statements, and is only found on the physical card itself. We ask you to enter the CVV/CVC code during your transaction to make sure that the card is, in fact, in your possession. The CVV/CVC is a 3 or 4 digit code embossed or imprinted on the reverse side of your credit card in the signature area.

     
  • Payment Options

    Biotique Online is set up to take immediate orders online through the following modes of payment:

    • 1. Domestic and international credit cards issued by banks and institutions that are part of the Visa and MasterCard Networks or Diner's Club.
    • 2. Visa and MasterCard Debit cards.
    • 3. Net Banking.
    • 4. Cash On Delivery

    Please note that for Visa/ MasterCard/ Diner's Club, you must submit your 16-digit credit card number, card expiration date and 3-digit CVV number (on the back of the card) when you make your online transaction using your Credit Card. You should also have enrolled your Credit Card with VBV (Verified by Visa) or MSC (MasterCard Secure Code) to complete the transaction.

    The Credit Card transaction will appear on your bank statement as a payment to Bio Veda Action Research Co.

  • Cash On Delivery T&Cs

    In our sincere efforts to serve our customers better, we have introduced Cash on Delivery (COD) facility which will be valid all over India. COD facility allows you to pay for your orders through cash at the time of delivery at your provided address.

    Kindly go through the following terms & conditions for availing COD facility on your next order –

    • 1. You can select the COD facility mode at the Checkout page while placing your order.
    • 2. There is no minimum order limit required to avail COD facility. The maximum order amount accepted for COD payments is INR 10,000.
    • 3.There will be an additional service charge of INR 50 for availing COD facility on each order.
    • 4. After placing an order using COD payment method, you would receive a call to confirm your order. Alternatively, you can call us at 1800 103 9825, or +91-9910409734 to confirm your order.
    • 5. You can check if your address falls in the COD service area, by visiting “Check COD service area” and type your area Pin Code. A message will be displayed showing availability of COD service in your area.
    • 6. Foreign currency would not be accepted to pay for your COD order. Kindly keep the payment ready in INR currency.
 
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To check your order number, refer to your email confirmation or the order history in your account.

In case any further queries, please call us on xxxx xxx xxxx, International Users: +91-20-46608100 (From 10AM to 7PM India Time)

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Please enter your order number below.

To check your order number, refer to your email confirmation or the order history in your account.

In case any further queries, please call us on xxxx xxx xxxx, International Users: +91-20-46608100 (From 10AM to 7PM India Time)

YOUR QUERY/FEEDBACK IS VALUABLE TO US

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  • Call us

    18001039825 (Toll Free), +91-120-4299700, +91-9910409734

  • Email

    contact@biotique.com

  • Address

    Bio Veda Action Research Co. Corporate Headquarters D-105,Phase 2 Noida-201305 Fax: 91-120-4352535

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